What Information We Hold and Why
We collect the information you give us when you create an account — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Every time you make a deposit or withdrawal, we log the transaction reference, wallet number used,
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and the amount, so we can match records and resolve any dispute you raise. We also collect device data — browser type, IP address, and session timestamps — to detect unusual login attempts and protect your account from unauthorised access. If you contact our support team,
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we retain that conversation to help with follow-up queries. We do not sell your data to third parties for marketing. Aggregate, anonymised usage data may be shared with analytics partners to improve how the platform loads on mobile. Your eligibility to use vv888 depends on your
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local law and the regions we serve — we hold only the data required to assess and maintain that eligibility. You have the right to ask what we hold and to request corrections at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.